Areas of Practice
Existing Solar Customers
1. System Inspections & Diagnostics
Checking panels for dirt, debris, or damage
Inspecting electrical connections, wiring, and inverters
Assessing system performance through monitoring software
Identifying inefficiencies or underperforming components
2. Cleaning & Maintenance
Washing solar panels to remove dust, dirt, and bird droppings
Tightening electrical connections and checking for corrosion
Testing batteries (for solar storage systems) to ensure proper function
Verifying mounting structures for stability and wear
3. Troubleshooting & Repairs
Replacing faulty inverters, microinverters, or wiring
Repairing or replacing damaged solar panels
Addressing shading issues that impact performance
Fixing connectivity issues with monitoring systems
4. System Upgrades & Optimizations
Adding new panels or upgrading existing ones
Installing or replacing battery storage systems
Updating monitoring software or hardware for better tracking
Enhancing efficiency with power optimizers or better inverters
5. Warranty & Compliance Checks
Ensuring components are still under warranty before replacing
Checking system compliance with local regulations and safety codes
Assisting with manufacturer claims for defective equipment
Regular solar service work is essential to maintaining a system’s performance, extending its lifespan, and maximizing energy savings.
Solar installation is a multi-step process that involves planning, permitting, and physically setting up the solar energy system to ensure it functions efficiently and safely. Here’s a breakdown of the key steps:
1. Site Assessment & System Design
Energy Evaluation: Analyzing your electricity usage to determine the system size needed.
Roof Inspection: Checking for structural integrity, shading issues, and roof angle to optimize panel placement.
Electrical Assessment: Ensuring the home's electrical system can support the solar connection.
Custom Design: Engineers create a system tailored to the site’s energy needs and roof layout.
2. Permitting & Approvals
Local Permits: Securing necessary permits based on local building codes and regulations.
Utility Approvals: Getting permission from the utility company to connect to the grid.
HOA Compliance (if applicable): Ensuring the installation meets homeowner association guidelines.
3. Procurement & Pre-Installation Prep
Ordering Equipment: Solar panels, inverters, mounting hardware, and electrical components are sourced.
Delivery & Staging: Materials arrive on-site, and installers prepare the work area.
4. Solar Panel Installation
Mounting System Setup: Installing racking or rails on the roof or ground for panel support.
Panel Placement: Securing solar panels onto the racking system.
Wiring & Electrical Connections: Running conduit and wiring to connect panels to the inverter and main electrical panel.
Inverter Installation: Setting up the inverter (which converts solar energy into usable electricity).
Battery Storage (if included): Installing batteries for backup power and energy storage.
5. System Testing & Inspection
Electrical Safety Check: Ensuring all connections meet safety standards.
Performance Testing: Verifying panels are producing electricity correctly.
City/County Inspection: A local inspector may review the installation to ensure compliance with building codes.
6. Utility Connection & Activation
Net Metering Setup: If applicable, the utility company installs a net meter to track energy sent to and from the grid.
Final Utility Approval: The utility company gives permission to operate (PTO).
System Turn-On: The system is activated, and the homeowner can start using solar energy.
7. Customer Education & Maintenance Guidance
Monitoring System Setup: Homeowners are given access to an app or software to track energy production.
Usage Tips: Training on how to maximize efficiency and monitor system health.
Maintenance Advice: Guidelines on cleaning panels, monitoring performance, and scheduling service checks.
Solar installation is a structured process that ensures the system is safe, efficient, and long-lasting, ultimately leading to energy savings and sustainability.
New Solar Customers
Developing a solar business app and streamlining processes involves several key components, ensuring efficiency in customer management, system design, and overall operations.
1. Solar Business App Development
A well-designed solar business app enhances customer experience, simplifies operations, and improves project management. Key features include:
Lead Management & CRM Integration – Track customer interactions, follow-ups, and project status.
System Design Tools – Allow users to input energy needs, roof specs, and get system recommendations.
Proposal Generation – Auto-generate quotes based on system size, financing, and incentives.
Permit & Documentation Handling – Manage necessary paperwork for approvals.
Installation Tracking – Real-time updates on project progress.
Monitoring & Maintenance Alerts – Track system performance and notify customers of potential issues.
Payment & Financing Options – Integrate payment plans and loan applications.
2. Process Development for a Solar Business
Creating an efficient solar business process ensures smooth operations and customer satisfaction. This typically includes:
Customer Acquisition & Education – Digital marketing, consultations, and FAQs to guide potential buyers.
Site Assessment & System Design – Evaluating roof conditions, shading, and energy needs.
Permitting & Compliance – Handling local regulations and utility approvals.
Procurement & Logistics – Sourcing panels, inverters, and other components.
Installation & Quality Control – Ensuring proper setup and adherence to safety codes.
Final Inspections & Utility Connection – Securing PTO (permission to operate).
Ongoing Support & Maintenance – Providing monitoring, cleaning, and repair services.
System Design Guidance
Proper solar system design is critical for maximizing efficiency and long-term performance. Guidance typically includes:
Load Calculation – Analyzing energy usage to determine the appropriate system size.
Panel Placement & Orientation – Ensuring optimal sun exposure for maximum production.
Inverter Selection – Choosing between string inverters, microinverters, or power optimizers.
Battery Integration – Determining the right battery storage for backup and energy independence.
Grid-Tied vs. Off-Grid Considerations – Advising on the best setup based on customer needs.
General Inquiries & Perspectives
This encompasses broad discussions related to solar energy, including:
Industry Trends & Innovations – Emerging technologies like bifacial panels, AI-driven monitoring, and advanced battery solutions.
Policy & Incentives – Tax credits, rebates, and net metering updates.
Common Myths & Misconceptions – Addressing concerns about solar efficiency, costs, and longevity.
Investment & ROI Insights – Helping customers understand payback periods and long-term savings.